21/01/2013
Consumer finds mold in yogurt Autor: www.g1.com.br
The Vigor said Friday (11), who identified occurrences of mold in the Greek yogurt brand, but there is no risk to consumer health. According to a company statement, "The problem was caused by the failure to seal the aluminum covering the product."
G1 received through VC in the G1, the complaint Liria production operator Daniel Martinez, 31. "We do not take the entire lid, only half. Picked up the fork, rose a bit and is a bit difficult. Bought yogurt on Wednesday to serve until 26/01. Occasionally we buy because my daughter likes, and not found in any grocery store, but in Extra. But this time as well, "Daniel said.
Because of the problem, the company created a fan page on the inside flap of the company on Facebook: Meets force. According to the text, the flap was created "specifically for those who have not had the experience we want to force Greek yogurt." The company did not say, however, how many packages or lots the problem occurred.
The decision to create a tab on Facebook to satisfy the consumer was taken to allow "quick and agile interaction and greater proximity and ensure transparency in the relationship with the public."
In the fan page of the company, comments on the purchase of yogurt with mold began to be published in September (the page was created in August) and there are several photos showing green spots found in product.The Vigor said , through a spokesman, that the necessary measures to resolve the problem "permanently" have already been taken and that consumers who contacted the company were attended by SAC.
The company says that "working with stricter industrial processes" to ensure the safety of consumers and their employees, which has as one of its values of quality at all stages of the production line until the arrival of the product to the shelves .
